FREQUENTLY ASKED QUESTIONS

ClioCon 2024 | Information for Austin Attendees


When and where is the Clio Cloud Conference being hosted?

The Clio Cloud Conference will be hosted in Austin, TX at the Austin Convention Center (ACC), October 7-8, 2024.

Check out the ClioCon Conference Map to familiarize yourself with the venue.

When is pre-registration?

Pre-registration is at the Austin Convention Center on 500 E Cesar Chavez St. Get directions.

Head to the registration desk in the Austin Convention Center Solar Atrium (at the corner of 4th St. & Trinity St.) to sign in and get your all-access wristband and name badge. 

Early registration is available on Sunday October 6 from 3:00 p.m. – 7:00 p.m., and all early registrants will be entered to win a free ClioCon 2025 All-Access Pass. 

If you can’t make pre-registration—no stress! It’ll open again on Monday, October 7 at 7:00 a.m.

How do I download the ClioCon app?

The mobile app is a convenient way to access the agenda, conference map, exhibitors, and more. Make sure to download it before ClioCon in the App Store or Google Play

Where can I find the conference schedule and agenda?

The  conference agenda can be found under the agenda tab on the conference website or in the ClioCon app.

 

What are the shuttle schedules during the conference?

FOR THE CONFERENCE | Daytime, October 7 & 8

Board a Clio-branded shuttle to get from our official ClioCon hotel partners to the Austin Convention Center! We will have limited shuttles, and we ask that attendees prioritize others with limited mobility or accessibility considerations.

Schedule:

Morning: 6:30 a.m. – 10:00 a.m.

Afternoon: 4:00 p.m. – 6:00 p.m.

Stops include:

  • Four Seasons (dedicated shuttle)
  • W Hotel, Aloft, Thompson, tommie
  • Hyatt Place, Omni, Westin

Please note: there are no shuttles stopping at the Hilton Austin Downtown and the Courtyard/Residence Inn as they are just across the street!

 

AFTER DARK | Evenings, October 7 & 8

Monday Schedule:

Hotels → After Dark Venue: starts at 6:45 p.m.

After Dark Venue → Hotels: last shuttle 11:15 p.m.

Stops include:

  • Four Seasons (dedicated shuttle)
  • Aloft, Thompson, tommie, Courtyard/Residence Inn
  • Hyatt Place, Hilton Downtown, Omni, Westin

Shuttles will run on a loop from our listed hotel partners to Austin City Limits Live at the Moody Theatre. Note they will not run from the convention center, nor include the W Hotel as it is adjacent to the venue.

Tuesday Schedule:

*Note that this is a ticketed event.

Hotels → After Dark Venue: starts at 6:15 p.m.

After Dark Venue → Hotels: last shuttle 10:45 p.m.

Stops include:

  • Four Seasons (dedicated shuttle)
  • W Hotel, Aloft, Thompson, Tommie, Courtyard/Residence Inn
  • Hyatt Place, Hilton, Omni, Westin

Shuttles will run on a loop from our listed hotel partners to Banger’s Sausage House & Beer Garden for Tuesday After Dark passholders. Note they will not run from the convention center.

Where can I find details for After Dark?

All After Dark details can be found here.

Please note: Monday After Dark is included in your ClioCon pass but Tuesday After Dark passes will need to be purchased separately and there are limited passes left.

How many credits of CLE/CPD are available, and which states are eligible for CLE credit?

In person attendees may qualify for up to 5.5 hours of credit. Clio has partnered with the ABA to seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada. 

You will be able to monitor CLE approval status for your state after the conference is complete here. Please be patient as some states can take 4-8 weeks for approval.

How do I get CLE/CPD credits?

Step 1: Pop by the CLE desk (near registration) to fill out a one-time verification form (we recommend doing this when you check in).

Step 2: Attend CLE-eligible sessions (noted with an *asterisk on the agenda).

Step 3: Look out for an email within one business week from the ABA with your affidavit!

Are the Clio Cloud Conference Venues Accessible?

ACL Live at the Moody Theater, Banger’s Sausage House, Hilton Austin,  and the Austin Convention Center provide ADA-compliant facilities.

The Clio Cloud Conference Team will also be happy to arrange access to scooters and wheelchairs for those who need them.

If you have any questions, please feel free to email us at conference@clio.com, and we will do our absolute best to make sure you have a fantastic experience.

What if I have dietary restrictions?

We aim to accommodate all dietary needs and restrictions indicated in the order form when purchasing your ClioCon pass.

If you need further support or to update your answers email conference@clio.com and our Clio Cloud Conference team will gladly help. (Please note that all registration change requests must be received prior to September 12, 2025). Alternatively, you can log in to Eventbrite.com using the email you used to purchase your pass and make the updates to your answers yourself. Eventbrite’s support article is here for reference if needed.

Who can I contact if I have questions when I’m in Austin?

On the ground you can talk to the Clio Team at registration (look for a Clion in a black “Staff” shirt) or email conference@clio.com

Can I transfer my pass to someone else?

The transfer deadline has passed as of September 5, 2024 and any transfers will not be honored as per the Terms of Service

Please contact us at conference@clio.com if you have questions.

ClioCon 2024 | Information for Virtual Attendees


Where can I find the virtual conference agenda?

The virtual conference agenda can be found under the agenda tab on the conference website. There is a dropdown filter option to select “virtual sessions”, which include the following tracks: Clio Spotlight, Business of Law, Tech & Innovation and all Keynote speakers.

How do I login to the RingCentral (formally Hopin) platform?

It’s important to note that the conference platform works best from either Chrome or Firefox web browsers, on either a PC or a Mac.

One week before, and leading up to the conference, you will be emailed your unique link to access the conference. By clicking your link in your activation email, you will be brought into the Clio Cloud Conference platform where you can complete your registration and set up your profile. Be sure to bookmark this page for easy access throughout the conference.

It is recommended that you review this instructional video on how to access and navigate the conference platform here.

How do I get CLE credits?
  1. Make sure you are registered and logged in using your own credentials (email & name).
  2. Attend the entirety of the live broadcast of the  CLE-eligible sessions you’re interested in (noted on the agenda). 
  3. Answer the participation polls during each eligible session. The Polls tab will be found under the “Stage” section, in the chat panel. When the poll is launched it will pop out as a notification, and then the poll will remain open until you answer it. See how it’s done in this short video.
  4. Look out for an email from the ABA with your affidavit following the conference! This may take up to 5 business days.

Note that viewing recordings after the live broadcast is insufficient to earn CLE credit.

For any questions about your CLE affidavit or Certificate of Attendance for this program, please contact mcle-clio@americanbar.org.

How many credits of CLE/CPD are available, and which states are eligible for CLE credit?

Virtual attendees may qualify for up to 4.5 hours of credit. Clio has partnered with the ABA to seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada.

You will be able to monitor CLE approval status for your state after the conference is complete here. Please be patient as some states can take 4-8 weeks for approval.

Can I access the recordings after ClioCon?

Yes! You will have 90 day access to on-demand recordings of all virtual content after ClioCon is over. To access the recordings you will need to enter back into the RingCentral platform, using the link in your activation emails, and navigate to the “Recordings” section on the left hand toolbar. Here you will be able to access recordings from both days.

Who can I contact if I am having technical issues or am unable to join?

Please email conference@clio.com.

General Clio Cloud Conference Information


When and where is the Clio Cloud Conference being hosted?

The Clio Cloud Conference will be hosted in Austin, TX at the Austin Convention Center, October 7-8, 2024 and select tracks will be streamed via our virtual platform.

How I do book my hotel for Austin?

Our only remaining room blocks are at The Four Seasons and The W Austin, which you can check out here.

Are there any flight discounts available?

Yes, we’ve partnered with airlines to help you save on your flights to ClioCon. You can find booking details >> here.

What is the refund policy?

The refund deadline was May 30, 2024. Cancellations after May 30, 2024 are non-refundable.

What if I need to transfer my pass?

Our pass transfer deadline passed on September 4, 2024.

Who is a legal vendor?

Any individual selling services or products to legal professionals is considered a legal vendor. Legal vendors must purchase a Legal Vendor Pass to attend ClioCon.

I am a legal vendor. Can I purchase an Individual or Team pass?

No. As stated in our TOS, legal vendors that sell products or services to legal professionals must purchase a Legal Vendor pass. If a legal vendor purchases an Individual or Team pass, their order will be refunded. Legal Vendor passes come with complimentary access to Lead Tracking software.

Registration


How do I purchase a pass for the conference?

Registration for the 2024 Clio Cloud Conference is open until October 6. Get your pass today

Are there special group rates for the conference?

Yes! Anyone looking to purchase 3 or more passes is eligible to purchase the Team Pass.

Can I transfer my pass to someone else?

We understand that plans change. If you’d like to transfer your pass to a colleague or friend, please contact us at conference@clio.com and our team will be happy to assist you. Pass transfers must be requested by September 5, 2024. Transfers after September 5, 2024 will not be honoured.

Why does each registration require a unique email address?

Essential event information, and details related to CLE and CPD will be shared with registered attendees. Please ensure that the email address used for your registration is one that you access and does not belong to an assistant or another member of your firm.

Can I change the answers I gave to the questions asked during event registration and purchase?

Absolutely. Just email conference@clio.com and our Clio Cloud Conference team will gladly help you update your answers. (Please note that all registration change requests must be received prior to September 12, 2024). Alternatively, you can log in to Eventbrite.com using the email you used to purchase your pass and make the updates to your answers yourself. Eventbrite’s support article is here for reference if needed.

Will virtual passes be available?

Yes! A virtual component of the 2024 Clio Cloud Conference is now available. You can learn more and buy your passes here.

Please note: virtual passes are non-refundable or transferable. 

About the Clio Cloud Conference


What is the Clio Cloud Conference?

The Clio Cloud Conference, a.k.a. ClioCon, is the most highly-anticipated and influential event on the annual legal technology calendar. The conference attracts thousands of leaders from across the legal and technology industries who want to learn, be inspired, and innovate. The conference aims to pair exceptional content and networking with a dynamic, informative, and fun learning environment. Join us in Austin for ClioCon 2024!

How many years has the Clio Cloud Conference been running?

2024 marks our twelfth annual Clio Cloud Conference! The conference continues to grow, and after four years in Chicago, two years in New Orleans, one year in San Diego, two years virtual, and two in Nashville, we’re delighted to be in Austin for 2024. Every year we set the bar higher, and strive to deliver an even better event.

Who attends the Clio Cloud Conference?

The Clio Cloud Conference attracts legal professionals from across the industry—in all practice areas, at firms of all sizes, and legal professionals of all kinds: attorneys, paralegals, office administrators, bar leaders, law librarians, law students, legal technology enthusiasts, legal journalists, and others. The diverse conference programming each year speaks to these different constituencies so that everyone who attends can find engaging and relevant content they can bring back to their firms, businesses, or agencies.

Do I have to use Clio’s software to attend?

Not at all! All legal professionals are welcome to attend this conference! While some sessions do focus on being successful with Clio’s legal software, the majority of the sessions and all of the keynotes are focused on trends and topics that are relevant for all professionals in the industry. This is a conference for the entire legal profession, and anyone passionate about the intersection of law and tech.

Does the Clio Cloud Conference offer CLE credits?

Yes! Each year we seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada who join live sessions at the conference. The agenda will indicate sessions where we’re seeking CLE and CPD credits with an asterisk. If you have questions, reach out to conference@clio.com.

How are keynote speakers selected?

Throughout the year, we source videos, read books, review event feedback, and compile a list of over 100 prospective speakers who are both timely and touch on matters of great importance for the legal community. We thoughtfully discuss and consider each speaker and their relevance, capacity to engage the audience, and their connection to the overall theme and balance to other speakers on the docket. We believe bringing diversity of opinion and thought to our conference is essential for us to continue the transformative work we want to achieve as a collective. This includes speakers who take a strong and/or unpopular stance on certain issues we may deem relevant for discussion. No matter the speaker or topic, the Clio Cloud Conference is an open and inclusive place to encourage important discussion around challenges and celebrations in the legal industry—and its future direction. Everyone is held to the same Code of Conduct to ensure the conference is enjoyable for all.

How are host cities selected?

Each year, we solicit feedback from attendees to determine a short list of cities for future conferences. We feel it is important to continue to select diverse locales to share new perspectives and facilitate conversations on the future of the legal industry. Once a shortlist of cities has been curated, we meet with potential vendors, conduct formal walkthroughs, and ultimately determine the feasibility of hosting in a city. A conference of this scale, size, and caliber includes a particular set of requirements (i.e. size, accessibility, availability of a venue, ease of travel to and from the location, etc.). As such, we book venue spaces several years in advance.

Getting Involved


Are you taking speaker applications?

Applications to speak at the 2024 Clio Cloud Conference are now closed.

How do I apply to sponsor and/or exhibit at the Clio Cloud Conference?

Get in touch with the conference team on our sponsorship page to learn more about our impactful sponsorship and exhibitor options.