Everything you need to know for the biggest legal conference of the year

Refund policy

What is the conference’s refund policy?

The Clio Cloud Conference is committed, first and foremost, to attendee health and safety. Additionally, we know that sometimes things come up, requiring a change of plans.

If you have purchased one or multiple 2020 Clio Cloud Conference passes, you are entitled to a full refund if you request a refund by August 14, 2020. Should the conference be moved to a later date due to COVID-19 or some other unforeseen circumstance, we will adjust the refund deadline so that pass purchasers will have more time to decide if they can attend or not.

What happens if the conference is postponed or canceled?

In the event that the 2020 Clio Cloud Conference gets postponed, the current refund request deadline (August 14, 2020) will be extended to accommodate the new event dates. Should the conference be canceled altogether, all conference passes and partnership funds will be refunded.

About the Clio Cloud Conference

What is the Clio Cloud Conference?

The Clio Cloud Conference, or ClioCon, is the best legal technology conference of the year. The conference attracts leaders from across the legal and technology industries who want to learn, be inspired, and innovate. Our goal is to pair exceptional content with a learning environment that will nurture your body, mind, and soul. Come join us and find out what all the hype is about!

How many years has the Clio Cloud Conference been running?

This is our eighth conference! The Clio Cloud Conference continues to grow and after four years in Chicago, and two years in New Orleans, and now for its second year in San Diego. Every year we set the bar higher and strive to deliver an even better event.

Who attends the Clio Cloud Conference?

The Clio Cloud Conference attracts legal professionals from across the industry in all practice areas. Attorneys, paralegals, office administrators, bar leaders, law librarians, law students, legal technology enthusiasts, and more will find engaging and relevant content for their firms, businesses, or agencies.

Do I have to use Clio’s software to attend?

All legal professionals are welcome to attend this conference. While some sessions do focus on being successful with Clio’s software, many are focused on trends and topics that are relevant for all professionals in the industry. Our Business of Law and Legal Technology tracks strive to bring thought leadership to the fore and will feature key individuals at the leading edge of the industry.

Does the Clio Cloud Conference offer CLE credits?

The Clio Cloud Conference applies for CLE accreditation in a variety of states to help make sure our attendees get the most out of their conference experience. We are also more than happy to help with any self-applications post-conference as well. It’ll be the most fun you’ll have earning CLE.

Location and Travel

When and where is the Clio Cloud Conference being hosted?

The 2020 Clio Cloud Conference will be hosted on Thursday and Friday, October 15-16, 2020, at the Manchester Grand Hyatt San Diego:

Manchester Grand Hyatt San Diego
1 Market Place
San Diego, CA
92101 USA
Tel: 1-619-232-1234

What is the Clio Cloud Conference schedule?

We are still rounding out all the details for the upcoming event, but here is what you’ll need to make the best travel arrangements.

Registration opens at 7:00 a.m. on Thursday, October 15th with the opening keynote commencing at 8:30 a.m. Thursday sessions will finish at 6:00 p.m. and will be followed by the Clio After Dark Thursday evening event. All attendees are welcome to attend Thursday’s evening networking event and admission is included with your conference registration.

Friday’s opening keynote will start at 8:30 a.m. with sessions finishing at 6:00 p.m.

The Clio Cloud Conference also offers health and wellbeing activities in our efforts to live the Clio corporate value of Stay Fit, Have Fun at the conference. Participation is entirely voluntary and space is limited.

Health and wellbeing activities and options will also be available throughout the conference and these are reflected in the catering options, evening events, and venue layout.

I’m flying to San Diego, what days should I book my travel?

For out-of-town attendees we recommend arriving in San Diego on Wednesday, October 14th and planning to depart Saturday, October 17 to take advantage of all the conference events and activities.

The closing keynote and prize giveaway will wrap up by 6:00 p.m. Friday evening and you must be present to win.

Where should I book accommodation?

The 2020 Clio Cloud Conference is coming to the Manchester Grand Hyatt San Diego, October 15-16, 2020. We recommend staying right on site so you’re as close to the action as possible.

Book online using the dedicated link [https://www.hyatt.com/en-US/group-booking/SANRS/G-CLOC] or via the 24-hour reservations line at 1-888-421-1442 and be sure to reference “Clio Cloud Conference” to gain access to our block and exclusive rates.

Reserving your hotel through the Clio room block at the Hyatt Manchester Grand guarantees you the very best rate available. We recommend arriving on Wednesday, October 14, and departing on Saturday, October 17, so you can take full advantage of all the 2020 Clio Cloud Conference’s events and activities.

Note: Always book direct with the venue via the methods on this website. There will be only one official, exclusive group room block for the conference, so please be cautious of hotel booking scams.


How do I purchase a pass for the conference?

Passes for the conference can be purchased through our website here.

I can only attend one day of the conference. Am I able to buy a conference pass for just one day?

Unfortunately, we do not offer single-day conference passes. Conference passes are for both days of the conference: Thursday, October 15 and Friday, October 16.

If I can’t attend the conference, can I get a refund for my pass?

Passes cancelled prior to August 14, 2020 will be refunded in full. Cancellations after August 14, 2020 are non-refundable.

To cancel your pass please reach out to the Clio Cloud Conference team via email at conference@clio.com.

Can I transfer my pass to someone else?

Absolutely! Reach out to our Clio Cloud Conference team at conference@clio.com and we’ll be happy to change the attendee information.

Can I change the answers I gave to the questions asked during event registration and purchase?

100%. Just email conference@clio.com, and our Clio Cloud Conference team will gladly help you with that. Or, you are also welcome to log into the ticketing platform Eventbrite.com using the email you used to purchase your pass and make the updates to your answers yourself.

Eventbrite’s support article is here for reference if needed.

I think I already registered but want to double check. How can I do that?

Order confirmations and receipts will be emailed directly to you from orders@eventbrite.com after you complete the checkout process. A search of your email used for registration should bring up a confirmation which may have been filtered out by a spam or email efficiency tool.

Our team is always ready to help take a look as well. Email conference@clio.com and we can check things on your behalf. When in doubt, reach out!

Event Specifics

Will there be food and drinks at the conference?

Yes, your conference pass includes a light breakfast and lunch each day of the conference. There will also be numerous session breaks to grab snacks and beverages. The conference also features all-day coffee and tea, because we know that everyone needs an extra boost from time to time.

Are you providing any dietary-restrictive options to the menus?

There will be a variety of food options available including kosher, vegan, vegetarian, and gluten-free options. When purchasing your conference pass, please indicate any dietary considerations you have so our team can plan effectively in advance.

Does the conference layout accommodate wheelchairs and accessibility needs?

We’ve made sure that the entire conference space can accommodate a variety of accessibility needs. If you have any concerns, please feel free to email the Clio Cloud Conference team at conference@clio.com and we will do our absolute best to make sure you have a fantastic experience.

What is Clio After Dark?

Clio After Dark is your chance to rub shoulders with the industry’s best and brightest.

I’ve never been to the Clio Cloud Conference or San Diego before. What should I pack?

The Clio Cloud Conference is where the technology and legal worlds collide. Dress up or dress down! Feel free to bring business-appropriate attire, or kick back and wear something more comfortable like shorts and a t-shirt. This is San Diego—it’ll be warm.

That said, it’s important to remember that all indoor spaces are air conditioned at the conference, so while it’s hot outside, it can be chilly inside during conference hours. Bring breathable clothing, a light jacket, and comfortable shoes.

We encourage attendees to also bring their tech devices of choice to the conference. Definitely bring your smartphone so you can use the conference app for everything you need to know (including how to win amazing prizes).

Does the conference have an app?

Yes! More details about this event will be available in the spring. We will be releasing the conference app in early September. Attendees will be emailed closer to the event with details. The app will include agenda information, exhibitor information, speaker lineups, information for connecting with fellow attendees, and everything else you’ll need to help navigate your way through the conference. Even better, using the app can win you amazing prizes!

Are there prizes and if so, how can I win?

Yes! There are amazing prizes to be won at the Clio Cloud Conference. The Grand Prize Winner will win a trip for two to visit the Clio team in Vancouver, Canada.

Details on how to earn entries will be confirmed closer to the event, but will involve social media and conference app engagement. Prizes are handed out during the conference closing remarks, and you must be present to win.

Is there a conference hashtag I should use or follow?

Absolutely. #ClioCloud9 is the conference hashtag and you can follow Clio at @goclio on Twitter, Facebook and Instagram. We’d love to see you engage with our team, the conference, and beyond.

What is the conference Code of Conduct?

We are committed to providing a welcoming, harassment-free Clio Cloud Conference for everyone, regardless of gender, sexual orientation, disability, physical appearance, age, race, ethnicity, or religious beliefs.

By participating in the Clio Cloud Conference, all attendees, speakers, sponsors, partners, and staff must abide by the following Code of Conduct. This Code of Conduct applies to all Clio Cloud Conference workshops, sessions, social events, and online activity, and outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior. Learn more here.

Getting Involved

How do I apply to speak at the Clio Cloud Conference?

Every year we seek out new faces to take the stage. You’ll need to get in contact with Lauren Sanders and share your ideas. She takes every suggestion and brings them to the organizing table for consideration. Email conference@clio.com to get in touch.

How do I apply to exhibit at the Clio Cloud Conference?

The Clio Cloud Conference is the best place to showcase your product. Don’t miss this chance to connect with our tech-savvy, and eager-to-adopt, audience. You’ll need to get in contact with Daniela Szary. Email conference@clio.com to get in touch.

How do I apply to sponsor something at the Clio Cloud Conference?

Pens and stress balls? No thanks. Think chair massages or professional headshots. Get in touch with Daniela Szary to see our creative sponsorship options. Email conference@clio.com for more information or check out our Sponsors page for more information.

By far the best legal conference I've ever been to. Mimosas, massages and the most inspiring talks. I can't wait until next year!

Maria Bermudez

Bermudez Law Office

Maria Bermudez
Since attending the Clio Cloud conference, I have greatly improved my firm’s processes so that I am now able to focus on what matters most in my busy immigration practice.

Caroline Barnes

Caroline J. Barnes, Attorney at Law LLC

Caroline Barnes
The Clio Cloud Conference was a great experience! It helped expedite my learning and gave me a new fire and passion for my law firm marketing job!

Jordan Stoltzfus

White Law Office, Co.

Jordan Stoltzfus