Frequently asked questions about the Clio Cloud Conference

2021 Clio Cloud Conference Attendee Information

How will I get access to the conference platform? Look out for an email from

Conference attendees will receive their unique access to the conference platform before the conference starts from the email address: and

Please mark and as a safer sender. If you cannot find your access email from in your inbox or spam folders, email

If you cannot find the email, please check your junk or spam folder.

After checking your email folders, if you still cannot find the login email please email

How do I use the conference platform? Watch this short video to find out.

Please note: attendees will not gain access to stages, expo, breakout rooms, and networking until the first day of the conference.

Do I have to sign up for conference session? No.

Pass holders gain access to the full Clio Cloud Conference. Attendees do have the option to add sessions to your calendar, and to “My Agenda” in the conference platform.

I am having problems logging into the platform? Use Chrome or Firefox.

Conference attendees will receive access to the conference platform before the conference starts from the email address:

For the best virtual experience we strongly suggest using Chrome, Firefox, and Edge. Safari and Internet Explorer are not fully supported by Hopin as they lack the support needed for live video events. To access the platform from your mobile device, we recommend downloading the Hopin app from the App Store.

If you cannot find your access email from in your inbox or spam folders, email

I am having problems with my microphone and or camera.

  • Ensure you are using Chrome or Firefox 
  • Ensure no other open programs are using your camera or microphone
  • Give your browser permission to access your camera and microphone
  • Mac Users: Read this detailed troubleshooting article from Hopin
  • Windows 10 Users: Read this detailed troubleshooting article from Hopin
  • You can also receive technical support assistance through the blue support bubble and the main event chat in the reception area. 

How do I obtain CLE credits?

  1. Look for sessions marked with a * or tagged CLE Credit on the agenda. You can do this by typing in CLE Credit or * into the agenda search function.
  2. Attend the entire session live.
  3. Participate in the polls during the session.
  4. About 1 week after the conference you will receive an email from with a CLE affidavit for your signature.
  5. Certificates will be issued from the ABA within 24 hours after receiving your signed affidavit.

Please note: Clio will not know the exact amount of hours each state/province will receive until post conference.

How do I access the livestream of Day 1/ClioCon Sampler Pass?

The ClioCon Sampler pass gives attendees access to the livestream of select session on Day 1 (October 26) of the Clio Cloud Conference. Access the livestream here, sign up, then  bookmark this page.

How do I enter a promo-code?

On the registration page you can add the promo-code in the checkout section, see image.

When and where is the Clio Cloud Conference being hosted?

The Clio Cloud Conference will take place virtually on October 26 – 29, 2021.

What time is the event in?

The event runs live in PST. Please note: calendar times displayed on the agenda website page are in your local time zone.

When will the conference sessions be available to watch on-demand?

The day after the sessions are aired live. For example: Tuesdays sessions will be available Wednesday. Please note the conference runs on PST time. Conference attendees can access the on-demand content in the Replay section of the conference platform.

How long will I have access to the on-demand content?

3 months after the 2021 Clio Cloud Conference ends.

Do I have to watch the conference live?

All sessions will be recorded and available to pass holders to watch on-demand [for 3 months post conference] at your convenience. However, it is important to note that in order to be eligible for CLE or CPD credits, you must join and watch the live broadcast.

Can I use any internet browser to access the conference? No.

For the best virtual experience we strongly suggest using Chrome, Firefox, and Edge. Safari and Internet Explorer are not fully supported by Hopin as they lack the support needed for live video events. To access the platform from your mobile device, we recommend downloading the Hopin app from the App Store.

About the Clio Cloud Conference

What is the Clio Cloud Conference?

The Clio Cloud Conference, a.k.a. ClioCon, is the most highly-anticipated and influential event on the annual legal technology calendar. The conference attracts thousands of leaders from across the legal and technology industries who want to learn, be inspired, and innovate. The conference aims to pair exceptional content and networking with a dynamic, informative, and fun learning environment. Join us virtually this year to find out what all the hype is about!

How many years has the Clio Cloud Conference been running?

2021 marks our ninth annual Clio Cloud Conference! The conference continues to grow, and after four years in Chicago, two years in New Orleans, and one year in San Diego, it went virtual in 2020 and will be virtual for the second time in 2021. Every year we set the bar higher, and strive to deliver an even better event.

Who attends the Clio Cloud Conference?

The Clio Cloud Conference attracts legal professionals from across the industry—in all practice areas, at firms of all sizes, and legal professionals of all kinds: attorneys, paralegals, office administrators, bar leaders, law librarians, law students, legal technology enthusiasts, legal journalists, and others. The diverse conference programming each year speaks to these different constituencies so that everyone who attends can find engaging and relevant content they can bring back to their firms, businesses, or agencies.

Do I have to use Clio’s software to attend?

Not at all! All legal professionals are welcome to attend this conference! While some sessions do focus on being successful with Clio’s legal software, the majority of the sessions and all of the keynotes are focused on trends and topics that are relevant for all professionals in the industry. This is a conference for the entire legal profession, and anyone passionate about the intersection of law and tech.

Does the Clio Cloud Conference offer CLE credits?

Yes! Each year we seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada who join live sessions at the conference. We anticipate that registered conference attendees joining live sessions will be eligible for 5 to 11.5 hours, depending on your state or province, though these hours are subject to bar and law society approval. The agenda will indicate sessions where we’re seeking CLE and CPD credits. If you have questions, reach out to


How do I purchase a pass for the conference?

Registration for the 2021 Clio Cloud Conference is open until October 25, 2021. Get your pass today

Are there special group rates for the conference?

Please email to apply for special group registration rates.

If I can’t attend the conference, can I get a refund for my pass?

Passes cancelled prior to September 24, 2021 will be refunded in full. Cancellations after September 24, 2021 are non-refundable but can be transferred to another registrant prior to October 8, 2021.

To cancel or transfer your pass, please reach out to the Clio Cloud Conference team via email at

Can I transfer my pass to someone else?

Absolutely! Reach out to our Clio Cloud Conference team at and we’ll be happy to change the attendee information. Pass transfers must be requested prior to October 8, 2021.

Why does each registration require a unique email address?

Virtual event platforms do not accept duplicate email addresses. Your email will be the key to your ability to log in to the event, and it must be specific to each individual pass. Additionally, notifications, essential event information, and details related to CLE and CPD will be shared with registered attendees. Please ensure that the email address used for your registration is one that you access and does not belong to an assistant or another member of your firm.

Can I share my registration with other members of my firm?

Each registration is tied to a unique identity, and conference pass sharing is not permitted. In the spirit of honoring the other attendees and networking, we require that each pass holder use their own name and true personal information. We keep our pass prices low and offer the Clio Cloud Access Grant to ensure the event is affordable to everyone who wants to join.

Can I change the answers I gave to the questions asked during event registration and purchase?

Absolutely. Just email and our Clio Cloud Conference team will gladly help you update your answers. (Please note that all registration change requests must be received prior to September 24, 2021.) Alternatively, you can log in to using the email you used to purchase your pass and make the updates to your answers yourself. Eventbrite’s support article is here for reference if needed.

Getting Involved

How do I apply to speak at the Clio Cloud Conference?

Every year we seek out new faces to take the stage. You’ll need to get in contact with the conference team and share your ideas. We take every suggestion and bring them to the organizing table for consideration. Email to get in touch.

How do I apply to sponsor and/or exhibit at the Clio Cloud Conference?

Get in touch with the conference team to learn more about our impactful sponsorship and exhibitor options. Email or head to our Sponsors page for more information.

I am a member of the media and want to attend the Clio Cloud Conference. Who do I talk to?

Get in touch with Clio’s PR and Social Media Specialist Chloe Phillips, at